Testimonials from past years

" Great conference, great speakers, well done"

"Great event, very thought provoking. Good mix of content and presentation styles"

“I’d love to have had all of my management team at this conference”

“The BRC provide the perfect conference- speakers of the highest quality, great location, good quality delegates, all in just one day out of the office”

“Excellent insight, good speakers and a well organised event. Key for anyone involved in retail”

“I found the conference very useful, as it had a practical focus often left out from other conference of this type”

KEY THEMES FROM 2014 Included:

• Trends on channel evolution; getting to grips with the new digital environment
• The evolving role of the store
• M-Commerce: how big can it get?
• Fulfilment and meeting growing consumer expectations
• Developing the 'omni' leadership of the future

The quality of Omni-channel Retailing is well demonstrated by 100% of feedback respondants in 2014 saying they would recommend the event to their colleagues.


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